Privacy Policy
Last updated: April 6, 2026
Introduction
XILO ("we", "our", or "us") operates a game account provisioning service. This page explains how we collect, use, and protect your personal data when you use our platform.
Information Collection
We collect several different types of information for various purposes to provide our service:
- Account information (name, email, password)
- Payment information (processed securely through third-party providers)
- Account order history and gaming preferences
- Usage analytics and device information for service improvement
- Communication history with our support team
Third-Party Services
XILO uses third-party services for analytics and payments. These services have their own privacy policies governing how they collect and use data.
Data Security
We implement industry-standard security measures to protect your personal data. All sensitive information is encrypted and transmitted securely. We never store payment card information - all payments are processed through secure payment gateways. Your account credentials are protected using industry-best encryption standards.
GDPR Compliance
XILO complies with the General Data Protection Regulation (GDPR). Users have the right to:
- Access their personal data
- Request data deletion (subject to legal obligations)
- Opt-out of marketing communications
- Data portability in a standard format
- Withdraw consent at any time
Contact Us
For privacy-related inquiries, please contact us at: privacy@xilo.games